Contact

So Sweet Party Shop
12605 West North Ave #217
Brookfield, WI 53005
Toll Free: 1-877-800-4147
Fax: 1-877-800-4147
Email: service@sosweetpartyshop.com


Payment
So Sweet Party Shop accepts Credit Card (Mastercard, Visa, Discover and American Express) and PayPal. Items will be shipped upon payment clearing.



**PLEASE NOTE**
A RUSH fee of $10 will be charged for all orders needed sooner than the current production/shipping timeframe. This fee does NOT include any upgraded shipping costs that may be necessary for your order to arrive in time.

PLEASE BE SURE TO CONTACT US FIRST TO MAKE SURE WE CAN ACCOMMODATE A RUSH ORDER. Your order will not be started until AFTER this fee has been paid.



Shipping
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Please allow approximately 2 weeks for construction, plus time for shipping.

Stickers and water bottle labels are approximately 1 week production time, plus time for shipping.

All items are shipped via USPS 2-3 day priority mail.
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Please include the PERSONALIZATION and PARTY DATE in the notes during checkout.
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**RUSH ORDERS**
A RUSH fee of $10 will be charged for all orders needed sooner than the current production/shipping timeframe. This fee does NOT include any upgraded shipping costs that may be necessary for your order to arrive in time. PLEASE BE SURE TO CONTACT US FIRST TO MAKE SURE WE CAN ACCOMMODATE A RUSH ORDER. Your order will not be started until AFTER this fee has been paid.
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Sorry, we are unable to ship international. Unfortunately, international mail service is unpredictable and often delayed.



Refunds and Cancellations

Our items are So Sweet, we know you'll love them! At So Sweet Party Shop, we are committed to providing only the very finest shopping experience to our customers. Our items are handcrafted with love to ensure your happiness with the products you receive from us.

If you are unhappy with any item, please contact us and we will work with you to resolve any issues.
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I'm sorry, but we are unable to accept returns for personalized or custom products. If you wish to cancel an order, please contact us. A refund will be given if the order has not yet begun production.
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Any other questions or concerns, please contact us via email at service@sosweetpartyshop.com or by phone at 1-877-800-4147.




Custom Designs
Looking for a specific design that is not on our website?
Please contact us with any special requests.